Payment Processor Registration

After signing up for Navore, you will need to register with our Payment Processor. Since account approval can take a few days, we recommend applying as soon as possible. The application process takes only a few minutes if you have your key business and banking information on hand, and this article is designed to help make it quick and easy for you.

You may be asking yourself, Why? 

To accept payments from customers, you need a merchant account. This setup ensures that payments from your sales are deposited directly into your account, minimizing the time between charging an order and receiving the funds in your bank account.

To start the process:

1. Go to your homepage.

2. Locate the "Register for Payments" section above the days of the week.

3. Click the "Register" button to open the merchant account application.

After submitting your application, it may take a few days for approval. Once your account is ready, we will notify you, and you can begin selling through Navore.

Let’s go step by step through the application:

Page 1

Section 1: Business information 

• Legal name (must match IRS)- Here write the name of your business or the name you use to file taxes for your business. For example, if you are an LLC, it would be “Name LLC” or if you are a sole proprietor, who operates under your name or without a DBA, it would be your full name “Peter Peterson”
• Doing Business As- Here add your FBN or DBA. If you do not have one, then write the same name as the legal name you wrote in the previous field.
• Business email address- Write the email address associated with your business
• Customer Service Phone number- Add the phone number associated with your business. If you do not have a business phone number, just choose a number that you would want to be contacted on if someone was calling for information about your merchant account.
• Business Start Date- Add the date when your business started in the format YYYY-MM-DD. If you have more than one date, choose the earliest date. If you are unsure, just give your best guess. 
• Detailed business Description- Describe what you do and sell. For example, “A farm that sells fruits, vegetables, and value-added products.”
• Website- If you do not have a website, you can just add a link to your storefront on Navore. This can be found on the “Store settings” page.
• Ownership Type- Choose your business type. 
• Have you ever accepted credit cards before? Answer yes if you have ever accepted credit cards as a form of payment such as through Square or Stripe. It will also ask you which ones you have used, If you are unsure, just take your best guess. 

Section 2: 

• Add the contact information of how you would like to be contacted for updates about your merchant account. 

Section 3: 

• Add the physical address of your business. This should be the same as the address you use for your bank account you use for your business or on your tax forms. 

Page 2- Primary Account information 

• Fill out your information.
• Ownership % and Controlling Prong- These fields are required to ensure that the person applying for this Merchant Account is in charge of making decisions for your business. 
• Ownership %- If you own your business or are a Sole Proprietor, then fill in 100%. If you share ownership, then take your best guess on your %. You may add the information of any additional owners. 
• Controlling Prong- Check this box if you are the person with the most control and responsibility over the account. If you share responsibility, then you can also check this box in the “Additional Owner Officer Information” section.

Page 3

• How much does your average customer spend?- Take your best guess on what the order total would be for your customers ordering through Navore. If you already have the “minimum order” set up in your pick up or delivery plans, your customer spend amount will most likely be close to that number.
• How much in payments do you plan on accepting in a month? Again, take your best guess. If you expect at least 5 orders per month for around $20, then you would write $100. 
• What is the most you expect to take as a payment from a customer in one transaction? – Do not include wholesale orders in this calculation unless they will be using credit cards. 
• What is your return and refund policy? Returns are not accepted. Refunds are dealt with on a case-by-case basis. Purchasers will be provided with a reasonable refund (whether full or partial, based on the applicable circumstances) where the Products are not as advertised, damaged, spoiled, or not delivered in a timely manner. Refund requests may be rejected if deemed unreasonable. Failure to respond to a refund request within one week of receiving the request will result in an automatic refund to the Purchaser. 
• Do you bill your customer prior to goods being sold? – You should mark “Yes”. In most cases you will fulfill and charge the order before pick up or delivery. If you will be fulfilling and charging only after the customer has received the order you can mark this “No”.
• How will you advertise? Navore will advertise via internet and direct mail for individual producers, so please check mark “Internet” and “Mail”.

Page 4

• If you would like to use one bank account for debits (such as refunds) and the other for deposits, you can add bank information for both accounts and check mark what each should be used for.