There are several ways to mark a product “out of stock”. It just depends on why and when.
Mark a product as “out of stock” if the product is temporarily unavailable but will be available for purchase soon. If you have a product that won’t be around for a while, we suggest marking it as “Out of season” or you can change your product from “live” to “draft”. To learn more go to How to add products
You can also mark a product as out of stock for one or several orders if you don’t have enough product for those orders specifically.
Have no fear! We notify you when your product is low on inventory so you can easily keep track of when to mark a product as “out of stock”.
Mark as “out of stock” on products page:
- On you products page you can select several products to mark as “out of stock”
- Why? You may want to do this if several of your products are temporarily unavailable.
- How: On your desktop: select the check box next to the products you want to mark as out of stock and select “out of stock”.
- How: On your phone: Use a “long press” (place your finger on your screen until you notice a change), select the products and select “out of stock” in the upper right-hand corner.
- On your products page you can choose a single product to mark as out of stock
- Why? If you know your blueberries are about to sell out and the next batch won’t be ready to harvest until next week, mark as “out of stock” until they are available for purchase
- How: click on a specific product, from your products page, to go to “edit product”. Select “choose product status” to mark product as out of stock.
Mark product as “out of stock” in your lists
Marking a product as out of stock on your lists will only mark the product as "out of stock" for the orders on that list. This will not change availability on your storefront. If you would like to mark a product as "out of stock" on your storefront (so no one else can order this product, temporarily), you must do this on the products page.
- You can mark a product as “out of stock” or “partially filled” in your harvest list
- Why? You may realize a product is damaged while harvesting
- How: First, you must have permission for daily list managing. Select a product from the harvest list and change the status to “out of stock” or “partially filled”.
- For more information go to How to use harvest list
- You can mark a product as “out of stock” or “partially filled” in your pre-packing list
- Why? You may realize a product did not get harvested
- How: First, you must have permission for daily list managing. Select a product from the pre-packing list and change the status to “out of stock” or “partially filled”.
- For more information go to How to use pre-packing list
- You can mark a product as “out of stock” packing list
- Why? You may realize there is not enough product for an order
- How: First, you must have permission for daily list managing. Select an order from the packing list. Find the product that is “out of stock” for this order and check the box “Mark as out of stock”
- For more information go to How to use packing list
Mark product as out of stock from you orders page
- You can mark a product as “out of stock” on a specific order
- Why? You may realize there is no more product available for a specific order(s)
- How: On the Order details page, find the product that is out of stock and click on the three dots to mark as out of stock.
Reminder!
- Customers will not be charged for out of stock items
- If an item(s) becomes out of stock and an order drops below the Minimum Order Value (MOV) you will be notified. For more information go to What is Minimum order Value (MOV) and why is it important? And How do cancellations work?
- If an order drops below the Minimum Order Value (MOV) due to an out-of-stock item, you will be notified
Comments
0 comments
Please sign in to leave a comment.