Caroline Driehaus
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Recent activity by Caroline Driehaus-
How to use packing lists
On the order tab, select “Daily Packing List” under order tools. To activate the tool go to list manager. Go to the List Manager article to learn more. Orders > Order Tools > Daily Packing List ...
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How to use loading lists
NOTE: Before you begin Loading or Delivery be sure to complete "Daily Delivery Routes Manager" On the orders tab, select “Truck Loading” under the Delivery/ Pick Up menu. Orders > Delivery/ Pick...
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What if I use order list tools, but I don't want to use one or all lists today?
If you do not use the harvest or pre-packing list on a day where you had items to check-off, the items will automatically be checked off at the end of the day. This means all products will be mar...
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How to use daily delivery routes manager
Note: Complete this step before Loading or Delivery On the orders tab, select “Delivery Routes Manager” under the Delivery/ Pick Up menu. Orders > Delivery/ Pick Up > Delivery Routes Manager Sele...
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How to use daily delivery routes
NOTE: Complete "Delivery Route Manager" before loading and delivery On the orders tab, select "Daily delivery routes" under the Delivery/ Pick Up menu. Orders > Delivery/ Pick Up > Daily Delivery...
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How do cancellations work?
A customer can cancel their order at any point, but if they cancel after your “cancellation cutoff” time, they will be fully charged. If you have not set a cancellation cutoff, customers will be...
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How do refunds work?
You will receive a notification if a customer requests a refund. You can also see which orders have refund request by going to your orders list page. Here you will see the tag "Refund Request" i...
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Can I re-post a customer review to my account?
Yes! Go to your storefront on the menu bar and select “reviews” under the media section. If you love a review go ahead and repost it to your news page so other customers can see how awesome you a...
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What is Gallery for? How do I use it?
Share your favorite photos (ones that you would post on other photo-sharing sites) to show off your farm, team, process of creating products, yummy food made with products, and more! Use the galler...
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What is news? How do I use it?
Share updates about new products, special deals, or events you have coming up on your news page. Customers who “liked” your page will see your news as soon as they log in to their account.